About Soteria

Soteria is a fast-growing Charleston, SC-based managed security services and professional services organization. Their products help proactively guard against network, endpoint and application threats and combine the most advanced security technology with expert analysis.

Soteria serves government and private sector clients, many of whom are migrating from data centers to modern cloud infrastructure. That includes their own internal IT. And with consultants traveling the world to serve clients, reliable, fast and secure remote access is not only a priority but a mandate.

 

“Fyde has taken away anxiety. I have not lost an ounce of sleep since deploying Fyde.”

Anthony Baio
Security Engineer at Soteria

Challenges

VPN limitations

 

 

Soteria relied on traditional VPN technology for remote access. It required a lot of overhead, additional configuration, and the need to maintain a separate VPN install. The VPN did not manage DNS and routing which was a requirement.

Coupled with the limited functionality that did not meet all of the team’s needs and complaints from users about performance and accessibility, especially when traveling outside of the United States, the team needed a change.

 

 

Disaster recovery and business continuity

 
 

Charleston is surrounded by water and vulnerable to hurricanes, therefore a local data center was a non-starter. Soteria’s disaster recovery plan needed to work with the company’s cloud infrastructure which was accessible through a site-to-site VPN connection. However, a natural disaster could render that connectivity unavailable.

Soteria needed a solution that is compatible with their cloud infrastructure and would allow all employees to remain productive even if the office network was down due to a natural disaster. It was important to find a solution that could be resilient, reduce both administrative overhead and cost, enable business continuity.

The Fyde
advantage:
Zero Trust
your way

The Fyde advantage: Zero Trust your way

“Usually when you gain availability, you lose security. With Fyde, you get both.”

Fyde’s combination of advanced technology, more granular security, and business benefits won buy-in from Soteria’s engineering team and traveling employees. The team realized that Fyde Enterprise could simplify remote access, reduce overhead, and be the foundation of a new high availability plan.

 

Anthony Baio

Security Engineer at Soteria

 

 

Asset 10@3x

 

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Enhanced operational performance

Easy and secure
global access

Improved security

Fyde Enterprise addressed all the issues associated with Soteria’s legacy VPN deployment. Implementation on cloud infrastructure gave them the high availability they sought, across all their development platforms including Kubernetes and Linux. The Fyde Enterprise console simplified management and reduced overheard with its intuitive set up for IT and easy deployment and use by employees. Fyde’s clear and detailed error reporting helps IT assess and remediate issues quickly.

Now employees can access resources from anywhere without lag time and complicated constructs. Remote access support calls were reduced due to Fyde’s in-app remediation guidelines which made it easy for users to fix their own issues.

Fyde improved security across the board compared to traditional VPNs. For Soteria, Fyde Enterprise was an upgrade that delivered more control than legacy VPN solutions with the ability to create more granular access right out of the gate. 

Two Fyde features that make life easier for the security team are SSO integration and superior logging. Soteria can use Google Authenticator and avoid building a separate database to track and access passwords. Many vendors only log authentication success and failure. Fyde logs are very detailed and include remediation steps, which saves the team time.

Asset 10@3x

 

Enhanced operational performance

Fyde Enterprise addressed all the issues associated with Soteria’s legacy VPN deployment. Implementation on cloud infrastructure gave them the high availability they sought, across all their development platforms including Kubernetes and Linux. The Fyde Enterprise console simplified management and reduced overheard with its intuitive set up for IT and easy deployment and use by employees. Fyde’s clear and detailed error reporting helps IT assess and remediate issues quickly.

 

Asset 11@3x

 

Easy and secure global access

Now employees can access resources from anywhere without lag time and complicated constructs. Remote access support calls were reduced due to Fyde’s in-app remediation guidelines which made it easy for users to fix their own issues.

 

Asset 9@3x

 

Improved security

Fyde improved security across the board compared to traditional VPNs. For Soteria, Fyde Enterprise was an upgrade that delivered more control than legacy VPN solutions with the ability to create more granular access right out of the gate. 

Two Fyde features that make life easier for the security team are SSO integration and superior logging. Soteria can use Google Authenticator and avoid building a separate database to track and access passwords. Many vendors only log authentication success and failure. Fyde logs are very detailed and include remediation steps, which saves the team time.

Results

With Fyde, Soteria has improved employee efficiency and streamlined business continuity, giving the team peace of mind. 

 

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Anthony Baio
Security Engineer at Soteria

 

“Fyde enabled us to streamline access and disaster recovery. Fyde has taken away anxiety. I have not lost an ounce of sleep since deploying Fyde. No issues at all. It never goes down, no false alerts, no user issues. The overall Fyde experience has been stellar, from the initial set-up to post-sales support.”